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Frequently Asked Questions

Below are some of are common questions customers frequently asked.

Select your style and frame, upload a clear photo, and customize it with personal touches. We provide a proof within 1-2 days, and you can make unlimited revisions until it’s perfect.

We offer unlimited revisions until you’re happy. If you’re still not satisfied, we’ll give you your money back—no questions asked.

Absolutely! You can add anything that’s meaningful to you—names, dates, or even a favorite quote.

Absolutely! We send you a digital proof for your approval within 1-2 days. You can request unlimited edits until you're 100% happy with it.

The best results come from clear, well-lit photos. Make sure to capture the whole home, and if you need guidance, feel free to reach out. Our team is here to help you pick the best photo!

No worries! We offer unlimited revisions to make sure it's perfect for you. If you're still not happy after receiving the final product, we’ll redo and replace it for free.

Yes, we do! We offer fully tracked shipping globally, ensuring your portrait arrives safely, no matter where you live.

We’d love to! Simply tag us on social media or let us know you’re interested, and we may feature your beautiful home portrait in our gallery.

We specialize in house portraits, but we’re always open to new ideas! If you have a custom request, like a garden or special place, just let us know, and we’ll see what we can do.

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